Easy Read

Easy Read Guides, using simple words and pictures.

Safeguarding Circle medium

Keeping You Safe

An easy guide to keeping people safe from harm and abuse

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How we use and store your information

An easy guide to looking after your personal information

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Complaints Policy 600x600

Making a Complaint

An easy guide on how to tell us you are not happy about your care and support

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Happy medium

Good Care and Support

If you are happy with something a staff member has done you can send in a compliment.

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Talking mats

Accessible Information Standard

Getting information that you can understand from health and social care services

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10 dignity dos

Dignity and Inclusion Network

Optalis is committed to ensuring people who receive our care and support are treated with dignity and respect at all times.

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Household 8 1200x1200

Supported Housing

An easy guide to background support

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Handshake 12

Supported Employment

We can support you to look for a job, volunteering, work experience or a training course. This easy read customer guide explains how we support you.

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Social worker

Community Team for People with Learning Disabilities

An easy guide to your Social Care Team

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