Good Care and Support

If you are happy with something a staff member has done you can send in a compliment.

Jessica Thumbs Up medium

A compliment is a good way of showing that you are happy with a member of staff.

James 2 medium

You can share a compliment about anything that has made you happy. We want to know when Optalis has got things right.

Social Work medium

We might ask you for some more information on your compliment.

Talk and Listen medium

We will always listen to your feedback.

Walker Sally Meet Table 600x600

If you are happy about something and would like to tell us you can speak to a member of staff or the manager of the service and tell them.

Phone 1 Happy

You can also

call 0118 977 8627 to tell us

or

email complaintsandcompliments@optalis.org