Contact Us

Send us a message and we'll get in touch in office hours. Our standard office hours are Monday - Friday, 9am - 5pm.

Our address and main contact details for general enquiries:

Trinity Court,
Molly Millars Lane,
Wokingham,
Berkshire,
RG41 2PY

Tel: 0118 977 8600
Text Relay: 18001 0118 977 8600
Email: info@optalis.org

OR you can request a call back from a member of Optalis staff by filling in our quick and easy online form.

Front Door Team - Adult Social Services
Complete our Adult Social Services Referral Form

Email - adultsocialcarefrontdoor@rbwm.gov.uk
or call 01628 683 744

Learning Disability Service

01189 042834

Mental Health Service  

01628 640 200

If you urgently need to speak to a Social Worker outside normal office hours please contact the Emergency Duty Service (EDS) on 01344 351 999

EDS is operational to the general public for out of hours crisis or emergencies only from:

  • 5pm to 9am Monday to Friday and,
  • from 5pm Friday to 9am Monday. This includes Bank Holidays.

The Integrated Hub team support referrals for community services
0300 365 1234

email: bks-tr.hub@nhs.net

If you urgently need to speak to a Social Worker outside normal office hours please contact the Emergency Duty Service on 01344 351 999

Complete our Safeguarding Concern Form if you are concerned about an adult living in the Royal Borough of Windsor and Maidenhead.

If you are concerned about a person living in a different area of Berkshire, please visit the Berkshire Safeguarding Adults Board website and select the area they are living in, for further information.