Contact Us

Send us a message and we'll get in touch in office hours. Our standard office hours are Monday - Friday, 9am - 5pm.

Our address and main contact details for general enquiries:

Trinity Court,
Molly Millars Lane,
Wokingham,
Berkshire,
RG41 2PY

Tel: 0118 977 8600
Text Relay: 18001 0118 977 8600
Email: info@optalis.org

OR you can request a call back from a member of Optalis staff by filling in our quick and easy online form.

Front Door Team - Adult Social Services
01628 683 744

Or complete our Care and Support Needs Assessment Contact Form

Learning Disability Service
01753 638 677

Mental Health Service
01628 640 200

If you urgently need to speak to a Social Worker outside normal office hours please contact the Emergency Duty Service (EDS) on 01344 351 999

EDS is operational to the general public for out of hours crisis or emergencies only from:

  • 5pm to 9am Monday to Friday and,
  • from 5pm Friday to 9am Monday. This includes Bank Holidays.

The Integrated Hub team support referrals for community services
0300 365 1234

email: bks-tr.hub@nhs.net

If you urgently need to speak to a Social Worker outside normal office hours please contact the Emergency Duty Service on 01344 351 999

If you have any concerns regarding an adult who may need support please visit the Berkshire Safeguarding Adults website for details on who to contact.