STAR Awards

Nominate one of our colleagues or a team to recognise when they've gone the extra mile in their job.

Colleagues can nominate an individual or team for demonstrating an Optalis Core Value​:

  • ​Customer Service: This award is for a colleague or team who have gone beyond customer expectations and delivered a fantastic service, often in challenging circumstances.
  • Respect: This award is for a colleague or team who has shown compassion and the ability to understand a person’s needs beyond words, maintain their dignity at all times and treat them with the greatest sensitivity.
  • Continuous Development: This award is for a colleague or team who work ceaselessly with drive, determination and enthusiasm to develop their skills.
  • Transparency and Integrity: This award is for a colleague or team who show fantastic dedication and empathy, inspiring confidence with their support and promotion of a transparent culture at Optalis.
  • Communication: This award is for a colleague or team who consistently ensure two-way communication with our colleagues and staff, and show the ability to work in challenging situations, exhibiting empathy, respect and sense of humour.
  • Enjoyable and Rewarding: This award is for a colleague or team who have created an environment where customers and staff are thriving, thanks to their commitment to make a positive difference.
  • Individual Recognition: Unsung Hero: This award recognises individuals who have positively influenced the work of Optalis from behind the scenes.
  • Team Recognition: Outstanding Team: This award is a special recognition award chosen by Optalis Board members. It is awarded to a team or service which has surpassed expectations and achieved an exceptional level of service by working together. ​

Nominations can be made at any time throughout the year. Nominations will be initially reviewed by a member of the STAR Awards Project Team. The nominator may be contacted to provide more information or clarification, ahead of short-listing.


Entries close on the 31st March. (Nominations received after this date, will be considered for the subsequent year's STAR Awards)
Short-listing and category judging will take place during April
Short-listed entrants will be notified in April/May
The winners will be announced at our STAR Awards Celebration in June