Dignity and Inclusion Network
This easy guide talks about how we work to make sure that people are treated with dignity and respect

Optalis wants everyone to be treated dignity and respect
We want to make sure that everyone has the same chances to use our services.
Dignity Champions help make sure people are treated well. They celebrate how different everyone is. They believe everyone should be treated with respect and fairness.

Our Dignity Champions help us to:
Talk about dignity, equality and respect
Look for ways to improve the way we work
Learn from each other
Celebrate each other

We have over 30 Dignity Champions working in our services.
The Champions meet at the Dignity and Inclusion Network.
The Network is a place the Champions can support each other, share ideas and make plans.

Optalis has agreed to follow the Ten Dignity Dos. This means we will make sure:

1. You feel safe and know who to speak to if you have worries or concerns

2. You are treated with kindness and respect

3. You are treated as an individual with support that works for you

4. You are supported to make choices and do things for yourself

5.You are listened to and asked what you want and need

6. Your privacy is respected

7. You can complain or speak up if something is wrong

8. Your family, friends and carers are involved in your support in the way you choose

9. You are supported to feel good about yourself and to be confident

10. You get help to feel less lonely and join activities