Sensory Support Services
There are a range of support services available which can help you to live safely and independently.
There are a range of support services available which can help you to live safely and independently.
Our Sensory Needs Service supports people, in the Royal Borough of Windsor and Maidenhead, who have:
If you think you need support you can contact us and we will run through some questions with you to look at how your sensory loss is impacting your day to day life. If you agree, we will be able to complete a specialist assessment that is related to helping you:
Other types of support or a direct payment so you can organise the support to fit your individual personal needs.
Registering your sensory impairment with the Royal Borough of Windsor and Maidenhead can make it easier to access a lot of the support and guidance which is available. It can help with benefits and other concessions, including:
Registration as deaf or hard of hearing
Registration is voluntary, and your details will be kept confidential. If you are concerned about your hearing please contact your GP who may refer you onto an audiology clinic. In audiology you will have a hearing test and they will issue you with an Audiogram. This would be your evidence for registration.
There are three separate registers:
Benefits and concessions available are:
Registering your sight impairment
Some levels of sight loss qualify you to be registered as Sight Impaired (blind) or Severely Sight Impaired (partially sighted).
An eye consultant (ophthalmologist) will first need to confirm you are certified as sight impaired, or severely sight impaired and provide you with a Certificate of Visual Impairment known as a CVI.
Your GP can put you in contact with a consultant if you haven’t already seen one and you will also receive a copy of your CVI. You can then contact Optalis who can let you know about services available to you and discuss registering your sight impairment.
Registering means that you may be able to access to a number of benefits such as:
Registering your dual sensory impairment (combined sight and hearing loss)
The definition of deafblindness as adopted by Optalis is: ‘Deafblindness is a combination of sight and hearing loss that affects a person’s ability to communicate, access all kinds of information, and get around.’
There are currently no direct benefits or concessions linked to the deafblind register. The register is optional, and eligibility needs to be confirmed by an appropriately trained professional or organisation.
To register your sensory impairment contact: access.services@rbwm.gov.uk
To provide you with the most accurate information, please select where care is required.