Care and Support Needs Assessment Contact Form

Our teams are here to help you with each step of finding and arranging the right care for you or your loved one. We provide this support in partnership with the Royal Borough of Windsor and Maidenhead.

Complete the form below and we will get in touch with you shortly.

Please note that we do not manage referrals for:

This form should be used for anyone living in the Royal Borough of Windsor and Maidenhead area, who requires help and support from our Adult Social Care Teams.

Please note that Optalis will treat your information confidentially. Visit our privacy statement page for more information.

If you have any concern that a vulnerable adult living in Royal Borough of Windsor and Maidenhead may be at risk of harm or neglect, please contact the Front Door Team in Social Care Services straight away on: 01628 683744 or emergency out of hours on: 01344 351999.

If the person who requires support lives in Wokingham, please visit their Adults Social Care information page.

Is there a social care package in place? If so, please state provider. What other ‘informal’ support is available / currently being provided
Please include details about your situation and how long you have been experiencing any challenges, how can we help, any relevant disabilities or medical diagnoses, any communication needs, anything else you think we should be aware of.
(Please include any information relevant to the current situation, best person to contact, sensory needs for communication, challenging behaviour, IDENTIFY ANY RISKS)