Mental Health Services

Our teams provides advice, and support to people with mental health needs and their carers in line with the Care Act 2014

Our Mental Health Services support people aged 18 years and above, living in the community, who have complex or serious mental health needs.

We arrange mental health support to enable you or your loved one to maximise your wellbeing and independence. Our aim is to help you stay as well as possible, through access to the right information, advice, treatment, therapy and medication.

We are an integrated team, working in partnership with Berkshire Healthcare NHS Foundation Trust to support people's social care needs alongside their health needs.

Preparing for adulthood

For young people with serious or complex mental health needs, we work with our colleagues at Achieving for Children to support the move into adulthood. Read more about transition planning here.

Recovery College

For people recovering from a period of mental ill health, getting involved in the local community can be an important part of their rehabilitation. Our Recovery College enables people to learn about self-care and develop the skills they need for life and work.

For new enquiries and referrals please contact the Gateway on
0300 365 2000 
(option 2) or email 


Individuals and carers can refer, but it is recommended that you visit your GP in the first instance.

For people already receiving our services please use the contact details given to you by your care coordinator. Optalis Mental Health Services main reception is 0118 904 7300 or email: WAMCMHT.Adminteam@berkshire.nhs.uk

Emergency help if someone is in a physical or mental health crisis:

  • If it’s an emergency, call 999 straight away and ask for an ambulance
  • If you need urgent help, but it’s not an emergency call the Crisis Resolution Home Treatment Team on 0800 129 9999.

If you need care and support, your GP may refer you to one of our specialist teams

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Community Mental Health Team

A multi-disciplinary team of mental health professionals providing support to adults aged 18 and over depending on diagnoses.

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Older People's Mental Health Team

A multi-disciplinary team of mental health professionals providing support to older adults.