"May I take the opportunity to thank you all for looking after my father, and all the other people in your care. To say you are doing a wonderful job is an understatement, not only in these troubled times but all of the time every day of the year."
To speak to a Suffolk Lodge team member, call 0118 979 3202
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"I did not know the feeling I was going to get from doing it. The warmth and joy, it is surprising how something so small can bring so much. John, who is a retired teacher even corrected some of my letters.”