Help to live at home

Our information and advice guide will help you to stay independent for longer by providing you with resources to look after yourself, stay safe and connected with your local community.

Finding help in your community

We want to make sure that you get the right kind of help. This might be information and advice, signposting to other community services or helping you arrange support.

Mental Health Crisis Helpline
Tel: 0800 129 9999

Talking Therapies (over 17) friendly service for people with low mood, anxiety or stress
Tel: 03003 652 000

Advocacy Services (under 55)
Tel: 03304 409 000

Age UK Berkshire (over 55) provides health and wellbeing support services for older people across Berkshire
Tel: 01189 594 242

Apply online for a blue badge

Visit the drop in clinic at the Town Hall, St Ives Rd, Maidenhead every Thursday 9.30 - 12.30 to help with applications

Doing gentle physical activity around the home can help you keep your muscles strong so you can keep doing things you love and live life your way.

Active Lives is a free, easy to use website designed to help people stay active, fit and healthy – without needing equipment or going to classes.

Sign up for free at:

If you are struggling with:

  • moving on and off furniture
  • managing your bathroom routine
  • accessing your property

You might benefit from looking for aids and equipment that can help online.

NRS Healthcare Website
Tel: 03448 936 960

Our Falls Prevention Team can provide advice to help reduce or manage your risk of falls. To speak to a Keep Safe Stay Well team member, call 03331 210 205.

You may wish to explore ways to raise an alarm if you do experience falls regularly. A falls pendent is worn around the neck or wrist and has a button which can be pushed in an emergency. When pressed this alerts the monitoring centre who will inform your next of kin or emergency service to initiate any help required.

You can discuss your situation and purchase your preferred equipment from the providers below.

A Safe and Well Visit is a free service that the Fire Service provide to eligible residents. Safe and Well visits are tailored to individual needs, relating to health and wellbeing, as well as fire risk reduction. A Safe and Well visit will take place in the home and can be arranged at a convenient time.

Visit the Royal Berkshire Fire and Rescue Service website for more details.

A social prescriber can help you with a wide range of social, emotional or practical needs, focused on improving your mental and physical wellbeing.

They can provide advice and connect you with groups in your community. Examples include volunteering, arts activities, group learning, gardening, befriending, cookery, healthy eating advice and a range of sports.

If you think you might find this advice useful please speak to your GP surgery.

The team provide advice and help to people living with dementia and their family or Carers.

Contact the team on 01628 683 715 or email

Free Dementia Support Groups

Join one of our free monthly sessions to meet others in a similar situation and share experiences. Our team will be available to offer practical information, advice and guidance.

Find out about our groups and the support we can provide on our Dementia Care Advisors page.

Are you caring for a family member or friend?

If you provide necessary unpaid care or support to an adult family member, friend or partner, you may be eligible for support.

We can discuss completing a Carers Assessment of Need with you and talk about the support available to Carers living in the borough.

Alongside this you can apply online for a Carers Allowance, to receive money to help you look after someone who needs to be cared for.

You might find that you or your loved one needs a bit more help and support to live as well as possible with any disability or illness they may have.

Our Front Door Social Work team provide advice, information and support for people who may need social care in the borough of Windsor and Maidenhead.

The team will discuss your situation and may arrange to meet with you to do a full assessment of your care and support needs.

One of our helpful practitioners may then visit you to understand what you want and need. This may involve a discussion about resources in your community that might be helpful for you. It will also look at your strengths, things you can still do independently, and things where your family, carers or wider community can help you.

Looking to arrange care and support for yourself or a loved one?

If you have more than £23,250 in savings then you will be responsible for funding your own care and support. If you need to source some care at home, then you can contact:
My Care My Home: 08007318470
Care Home Selections: 0800 008 7193

Details about local care providers can be found in the Care Directory, copies are available at Maidenhead Town Hall or from your local library.

The information about providers and services contained on this website does not constitute endorsement or recommendation by Optalis. We would strongly advise that before you use any of the services listed on this page, you carry out your own checks to ensure the organisation/group is suitable.