A discussion with Vivien Holland - Associate Director, Grant Thornton, about what makes LATCs work.
Optalis CEO Martin Farrow talks about the recruitment equation: Quality + culture = > staff retention
Sameer Kishore our Short Term Assessment and Reablement Team Registered Manager discussed with us how his team and service have adapted during the pandemic.
During the pandemic some of our day services have been offering a reduced service. As many customers stayed at home during lockdown. Several team members were re-deployed to provide support to our wider services. We visited Homeside Close, a Residential Care Home for adults with learning disabilities to meet with John and Maxine who have been redeployed from Boyn Grove Learning Disability Day Service. We also chatted to Jo who has worked as a support worker at Homeside, for the last 18 years.
We have been talking to Lisandro Patrick about his recent experiences working through the Pandemic. Lisandro has recently taken on a senior position within one of our Extra Care services, Beeches Manor.
Recently we spoke to Leigh Horton, our registered manager for our Independent Living Service in Maidenhead, about her and her team’s experience of dealing with the pandemic.
Jay works for Optalis as Customer Experience Assistant, he also accesses Optalis services. In his blog, he shares a customer viewpoint as well as providing an insight into his work. Jay recently met with the Optalis Dignity Champions to find out about their role and the work they are doing:
Psychological Safety is a positive concept and one that helps a culture grow its trust, promote transparency to help open up communication, and learn from errors rather than labour them or lay them at independent feet. Truth and courage are not always happy bedfellows; it can be uncomfortable, raw, make us feel anxious, sometimes frightening and often weighted against a belief that speaking up could ricochet - leaving a fragile imprint of resistance due to archaic edicts that have long disconnected themselves from what we know about cognitive behaviours and Mental Health today.
Jay works for Optalis as Customer Experience Assistant, he also accesses Optalis services. In his new blog, he shares a customer viewpoint as well as providing an insight into his work. Here he talks about his involvement in the recruitment for our new Chief Executive Officer:
Paige started out as a volunteer doing work experience at Suffolk Lodge, a residential service for older people with dementia and enjoyed the experience so much that when a permanent role came up she took the opportunity to apply. She is about to turn 18 and is just beginning her caring career.
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