A discussion with Vivien Holland - Associate Director, Grant Thornton, about what makes LATCs work.
Optalis CEO Martin Farrow talks about the recruitment equation: Quality + culture = > staff retention
Jay works for Optalis as Customer Experience Assistant, he also accesses Optalis services. In his blog, he shares a customer viewpoint as well as providing an insight into his work. Jay recently met with the Optalis Dignity Champions to find out about their role and the work they are doing:
Psychological Safety is a positive concept and one that helps a culture grow its trust, promote transparency to help open up communication, and learn from errors rather than labour them or lay them at independent feet. Truth and courage are not always happy bedfellows; it can be uncomfortable, raw, make us feel anxious, sometimes frightening and often weighted against a belief that speaking up could ricochet - leaving a fragile imprint of resistance due to archaic edicts that have long disconnected themselves from what we know about cognitive behaviours and Mental Health today.
Jay works for Optalis as Customer Experience Assistant, he also accesses Optalis services. In his new blog, he shares a customer viewpoint as well as providing an insight into his work. Here he talks about his involvement in the recruitment for our new Chief Executive Officer:
Paige started out as a volunteer doing work experience at Suffolk Lodge, a residential service for older people with dementia and enjoyed the experience so much that when a permanent role came up she took the opportunity to apply. She is about to turn 18 and is just beginning her caring career.
"I chose Optalis as my permanent employer after I qualified because I had such a good experience as a student, and I was looking for a local employer, so Optalis felt like a really good fit."
When you care everyday makes a difference
Find out more about starting at the foundation and making purposeful links to build and grow quality.
The Optalis 2020 Strategy sets out our plans to ensure the people we support have greater influence over the care and support they receive. Involving customers in the recruitment and selection of staff is one way we can achieve this. The aspiration is that this happens for all Optalis posts, at all levels of the organisation.
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