Optalis - Choices for living

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Our Vision

To fulfil the potential of every customer, colleague and community we work with

Our Mission

To be a resilient, efficient and growing Social Care Company capable of delivering high quality, innovative services to more customers, delivered by passionate and skilled staff

Our Values

Our Values in action

Customer Service 
We listen to our customers and offer genuine choice tailored to their individual needs. Our customers are at the heart of everything we do.

We respect equality, diversity, and the beliefs and dignity of all of our customers and staff.

Transparency and Integrity
We will inspire confidence and trust by operating an open, accountable and transparent culture across all levels of the company.

We ensure two-way communication with our customers and staff; providing clear, accurate information.

Continuous Development
We embrace and drive forward positive change within the organisation.

Enjoyable and Rewarding
We place emphasis on the satisfaction of our customers and colleagues and will create an environment which offers the opportunity for personal and professional growth.

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