Optalis - Choices for living

Wokingham Advice Line
0118 977 8600

Windsor & Maidenhead Advice Line
01628 683744

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Equipment, adaptations and practical support

If you have a disability, are elderly or have a long term illness which causes you to have difficulties coping with daily living tasks, you can request an assessment for equipment and adaptations to make it easier for you to live independently. 

Practical support, known as occupational therapy, enables you to carry out essential activities of daily living, with the aim of maintaining or improving independence.

What kind of help is there?

  • We can advise on suitable equipment for you or adaptations for your home that will meet your needs.
  • We may be able to supply some equipment on loan; for example, a raised toilet seat or bathing equipment.
  • We can recommend minor adaptations to your home, like stair rails or outside hand rails.
  • If we feel that major adaptations are needed, such as a stairlift or a ramp for wheelchair access, we can discuss how these can be funded.
  • We aim to reduce anxiety and help people raise their confidence about getting around or managing their disability.
  • Provide information on ways of obtaining appropriate support and helping people to connect to other relevant agencies.
  • Assist carers to continue to maintain their caring responsibilities.

We want to help you live independently in your present home. But if we, or you, feel that you would be better off moving to different accommodation, we will discuss all the options with you.

To learn more about occupational therapy visit the NHS Choices website.

Everyone's needs are different so the services offered to each individual will be different and based on assessed need with the national eligibility criteria. Together we will try to agree on the best way to provide the help that you need.

Disabled Facilities Grants

If you or someone living in your property is disabled you may qualify for a Disabled Facilities Grant (DFG) towards the cost of providing adaptations and facilities to enable the disabled person to continue to live there or improve their independence

Once equipment has been prescribed to you

If you have been prescribed equipment that you no longer need or which needs to be repaired or serviced please contact NRS Healthcare on 0844 8936960 to arrange a collection.

Practical advice on daily living equipment

Living made easy is a website that provides practical advice on daily living equipment. It is supported by the Disabled Living Foundation (DLF), a national charity that is the leading source of impartial advice, information and training on independent living for disabled adults and children, older people, carers and care professionals.

Telecare (assistive technology) and alarms

Information on telecare (assistive technology) can be found on our telecare webpage and on the Adults, Family and Local Offer Directory, where you will also find providers of equipment and alarms.

Advice on disability, mobility and care equipment and adaptations

Before you are provided with equipment, or you buy it, it's worth getting independent advice to make sure that the type of equipment you're getting is going to best meet your needs.

You can get independent consumer research reports from Rica, an organisation which carries out consumer research for older and disabled people. Help is also available from the Disabled Living Foundation (DLF).

Read more about wheelchairs and mobility equipment.

The charity Independence at Home provides grants for disabled people and those with a long-term illness. Grants can be made for adaptations, equipment or other things to help manage at home if they're not funded by local or national government.

Tips on buying equipment

Whether you're buying equipment or having it provided for you, it's always worth trying out the equipment for yourself first if possible.

When installing equipment, you should also consider the following:

  • Is your condition likely to deteriorate? If so, how much use will you get out of the equipment?
  • Who will be operating the equipment - you, a carer, or both?
  • Does the equipment come with a guarantee and technical support?

The Money Advice Service has further advice about shopping around for disability aids and equipment.

Lifeline Alarms

A Lifeline Alarm provides a link to the outside world for people of all ages who want to continue living independently, but want the peace of mind, that help is available when they need it. At the touch of a button the system summons help and operates 24 hours a day, every single day of the year.

The Lifeline Alarm system is run by Housing Solutions on behalf of the Royal Borough of Windsor and Maidenhead. For more information you can download the leaflet at the Housing Solutions website.

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